Terms of Service
1. Acceptance of These Terms
These Terms of Service ("Terms") are a binding agreement between you and Vantage Rewards Inc., a corporation incorporated under the Canada Business Corporations Act, governing your use of Farrow, including our website, applications, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
2. Eligibility
You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent that you meet these requirements. We may suspend or terminate accounts that we reasonably believe belong to persons under 18.
3. Your Account
You are responsible for your account and everything that happens under it. You agree to:
- Provide accurate registration information and keep it current;
- Maintain the security of your login credentials;
- Notify us promptly at support@farrow-trips.com of any unauthorized use of your account;
- Not share, sell, or transfer your account to anyone else.
We may suspend or terminate your account if you violate these Terms.
4. The Service
Farrow is a travel journaling and sharing service. You can privately log trips and entries, and choose to share selected content with other users. Content you create is private by default and becomes visible to others only when you explicitly share it, subject to your account visibility settings.
We may add, modify, or remove features at any time. We do not guarantee that the Service, or any particular feature, will always be available.
5. Your Content
5.1 Ownership
You retain all ownership rights in the content you create on the Service, including journal entries, photos, captions, and ratings ("User Content"). We do not claim ownership of your User Content.
5.2 Licence to us
To operate the Service, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, adapt (for example, resizing or transcoding photos), display, and distribute your User Content, solely (a) as necessary to provide and improve the Service, and (b) in accordance with the visibility settings you choose. This licence ends when you delete your User Content or your account, except (i) for content you have shared that others have re-shared or that must be retained for legal reasons, and (ii) residual backup copies retained for a limited period.
We do not use your User Content to train machine learning models, and we do not sell your User Content.
5.3 Your responsibilities
You represent that you own or have the necessary rights to the User Content you post, and that it does not infringe anyone's intellectual property, privacy, or other rights. If your photos include other identifiable people, you are responsible for ensuring you have any consent required to share them.
6. Acceptable Use
You agree not to:
- Break the law or encourage others to do so;
- Post content that is defamatory, harassing, threatening, hateful, sexually exploitative, or that violates another person's privacy or publicity rights;
- Post content that sexualizes or endangers minors (we report child sexual abuse material to relevant authorities);
- Impersonate any person or misrepresent your affiliation with any person or entity;
- Use the Service to stalk, surveil, or determine another person's location without their consent;
- Access or attempt to access the Service by any means other than the interfaces we provide, including scraping, crawling, or automated data collection;
- Probe, scan, or test the vulnerability of the Service, bypass authentication or security measures, or interfere with the Service's operation;
- Upload malicious code or content designed to disrupt the Service;
- Resell, sublicense, or commercially exploit the Service without our written consent.
We may remove content or restrict accounts that violate this section, at our discretion, with or without notice.
7. AI Features
The Service includes AI-assisted features, such as a trip planner, powered by third-party AI providers. AI-generated content may be inaccurate, incomplete, or outdated. Travel details in particular — such as opening hours, visa requirements, safety conditions, prices, and schedules — must be independently verified before you rely on them. AI outputs are provided for informational purposes only and do not constitute professional advice. You are responsible for how you use AI-generated content.
8. Other Users and Shared Content
Content shared by other users belongs to them, and they are responsible for it. We do not endorse or verify User Content. You may not copy, republish, or redistribute other users' content outside the Service without their permission. If you encounter content that violates these Terms, report it to support@farrow-trips.com.
9. Our Intellectual Property
The Service itself — including its software, design, text, graphics, logos, and trademarks — is owned by Vantage Rewards Inc. or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for personal, non-commercial purposes in accordance with these Terms. No other rights are granted.
10. Copyright Complaints
We respect intellectual property rights. If you believe content on the Service infringes your copyright, send a notice to support@farrow-trips.com including: (a) identification of the copyrighted work; (b) identification and location of the allegedly infringing material; (c) your contact information; (d) a statement that you have a good-faith belief the use is not authorized; (e) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act for the owner; and (f) your physical or electronic signature. We may remove content and may terminate the accounts of repeat infringers.
11. Termination
You may stop using the Service and delete your account at any time through the in-app deletion feature. We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms, if required by law, or if we discontinue the Service. Sections that by their nature should survive termination (including Sections 5.2 in respect of retained copies, 9, and 12 through 16) will survive.
12. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT CONTENT (INCLUDING AI-GENERATED CONTENT AND OTHER USERS' CONTENT) WILL BE ACCURATE OR RELIABLE.
Some jurisdictions do not allow the exclusion of certain warranties, and consumer protection legislation (including Ontario's Consumer Protection Act) may grant you rights that cannot be excluded. Nothing in these Terms limits rights you have under applicable law that cannot lawfully be limited.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Vantage Rewards Inc., ITS DIRECTORS, OFFICERS, EMPLOYEES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, GOODWILL, OR OPPORTUNITIES, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE AND (B) CAD $100.
14. Indemnity
You agree to indemnify and hold harmless Vantage Rewards Inc. and its directors, officers, and employees from and against claims, damages, and expenses (including reasonable legal fees) arising out of your User Content, your use of the Service, or your violation of these Terms or of any third party's rights.
15. Governing Law and Disputes
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. You agree that any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the courts of the Province of Ontario, and you consent to their jurisdiction, except where applicable consumer protection law gives you the right to bring proceedings in your local courts.
16. General
- Changes to these Terms. We may update these Terms from time to time. If we make material changes, we will notify you through the Service or by email before they take effect. Continued use of the Service after the effective date constitutes acceptance.
- Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
- Severability. If any provision is found unenforceable, the remaining provisions remain in effect.
- No waiver. Our failure to enforce a provision is not a waiver of it.
- Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.
- Contact. Questions about these Terms: support@farrow-trips.com.